Privacy Policy – Aqua Dampproof (Pty) Ltd
Privacy Policy
Aqua Dampproof (Pty) Ltd is a registered company operating in the Western Cape, South Africa.
Effective Date: 01/01/2026
1. Introduction
Aqua Dampproof (Pty) Ltd (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or contact us for damp proofing and waterproofing services in the Western Cape.
This policy applies to information collected through www.aquadampproof.co.za.
2. Information We Collect
When you contact us via our website, phone, email, or WhatsApp, we may collect:
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Full name
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Contact number
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Email address (if provided)
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Property address or suburb
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Description of the damp issue
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Photographs voluntarily submitted
When you browse our website, certain technical information may automatically be collected through cookies and analytics tools, including:
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IP address
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Browser type
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Device information
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Pages visited
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Referring website
3. How We Use Your Information
We use your information to:
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Respond to enquiries
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Arrange site inspections
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Provide quotations
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Communicate regarding ongoing or completed projects
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Improve our website and services
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Conduct limited digital marketing (such as Google Ads remarketing)
We do not sell, rent, or trade your personal information.
4. Cookies and Analytics
Our website may use cookies and third-party services such as:
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Google Analytics
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Google Ads
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Meta (Facebook) advertising tools
These services help us understand website usage and improve our marketing efforts. You may disable cookies in your browser settings at any time.
5. Sharing of Information
We may share personal information only:
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With trusted service providers assisting in website hosting or marketing
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When required by law
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To protect our legal rights
We do not share personal information for unrelated third-party marketing purposes.
6. Data Protection
Aqua Dampproof (Pty) Ltd takes reasonable technical and organisational measures to safeguard personal information against:
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Loss
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Unauthorised access
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Misuse
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Disclosure
Access to personal information is restricted to authorised personnel only.
7. Your Rights Under POPIA
In terms of POPIA, you have the right to:
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Request access to your personal information
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Request correction of inaccurate or incomplete information
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Request deletion where legally permissible
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Object to direct marketing communications
To exercise these rights, please contact us using the details below.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
9. Contact Details
Aqua Dampproof (Pty) Ltd
Western Cape, South Africa
Phone: 076 306 7336
Email: info@aquadampproof.co.za
If you have any questions regarding this Privacy Policy, please contact us directly.